Product fulfillment typically takes 2–7 business days and the average shipping time is 4 business days depending on the delivery destination. You will be able to track the status of your order at any point through your order confirmation email. For additional questions please contact us directly at firstname.lastname@example.org
Please note our Coffee & Merchandise are shipped from two different locations. If you've ordered both coffee and merchandise YOU WILL RECEIVE 2 DIFFERENT TRACKING NUMBERS ALONG WITH TWO DIFFERENT SHIPMENTS. If you receive one item separate from the other, do not worry, it is on the way.
Orders over $80 qualify for free shipping.
As always please contact us directly at email@example.com for any questions or concerns with an order.
Due to the custom nature of our products, we cannot accept returns unless the item(s) received are incorrect or damaged.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send a photo of the full product in a well-lit area to firstname.lastname@example.org
You can always contact us anytime with general return questions at email@example.com