Ruff Roasters Coffee Co.
The Pawfect Tree Enamel Mug
The Pawfect Tree Enamel Mug
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• Material: Enamel
• Dimensions: height 3.14″ (8 cm), diameter 3.25″(8.25 cm)
• White coating with a silver rim
• Hand-wash only
• Blank product sourced from China
Attention! Don't heat liquids or food directly in the mug—it can damage the coating.
Disclaimer: The Enamel Mug is susceptible to staining when used with certain beverages, including coffee, tea, and natural juices. That’s a normal characteristic of enamel products and not specific to our mug alone. Due to the enamel’s rough and porous surface texture, particles from these drinks may easily adhere to the mug, resulting in stains over time. Stains can be effectively removed by applying lemon juice or soda to the affected area and gently scrubbing with a hard sponge.
Shipping
Shipping
Shipping
Product fulfillment typically takes 2–7 business days and the average shipping time is 4 business days depending on the delivery destination. You will be able to track the status of your order at any point through your order confirmation email. For additional questions please contact us directly at ruffroasters@gmail.com
Please note our Coffee & Merchandise are shipped from two different locations. If you've ordered both coffee and merchandise YOU WILL RECEIVE 2 DIFFERENT TRACKING NUMBERS ALONG WITH TWO DIFFERENT SHIPMENTS. If you receive one item separate from the other, do not worry, it is on the way.
Orders over $80 qualify for free shipping.
As always please contact us directly at ruffroasters@gmail.com for any questions or concerns with an order.
Returns
Due to the custom nature of our products, we cannot accept returns unless the item(s) received are incorrect or damaged.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send a photo of the full product in a well-lit area to ruffroasters@gmail.com
You can always contact us anytime with general return questions at ruffroasters@gmail.com
Helping Pups One Sip at a Time.
Thank you for buying from Ruff Roasters. Please follow us on social media or subscribe to our news letter to see more about our donation process! 20% of all profits are donated to rescue shelters.